How to Fix PLR_PRS_CALL_FAILED Error on Firestick
The PLR_PRS_CALL_FAILED error on Firestick occurs when there is an issue with the Amazon Prime Video app. Here are some troubleshooting steps you can try to fix this error:
1. Check for any updates: Go to the Appstore on your Firestick and check if there are any updates available for the Amazon Prime Video app. If an update is available, install it and check if the error is resolved.
2. Clear app data and cache: Go to the Settings menu on your Firestick, select Applications, and then select Manage Installed Applications. Select the Amazon Prime Video app and then select "Clear Data" and "Clear Cache" to clear any data and cache that may be causing the error.
3. Uninstall and reinstall the app: Go to the Settings menu on your Firestick, select Applications, and then select Manage Installed Applications. Select the Amazon Prime Video app and then select "Uninstall." After uninstalling the app, reinstall it from the Appstore.
4. Check your network connection: Make sure that your Firestick is connected to a stable network. You can check your network connection in the Settings menu on your Firestick.
5. Restart your Firestick: Sometimes, simply restarting your Firestick can resolve the error. Go to the Settings menu on your Firestick and select Device. Then select "Restart" to restart your Firestick.
If the above troubleshooting steps do not resolve the PLR_PRS_CALL_FAILED error on your Firestick, you can contact Amazon customer support for further assistance.